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FM RAS System from IBS to Help Bashinformsvyaz Cut Losses

August 30, 2007 IBS and OJSC Bashinformsvyaz have signed an agreement to implement an FM RAS (Fraud Management and Revenue Assurance) system. The system will be launched at the operator’s branch in the city of Ufa by the end of the year.

OJSC Bashinformsvyaz is one of the biggest alternative telecommunications operators in the Urals region. The network served has a capacity of over 1 million numbers. The company provides local, long distance and international telecommunications, radio and TV broadcasting and internet access services in the Republic of Bashkortostan.

The FM RAS system will enable more efficient control throughout the revenue generation chain and help to cut losses in providing and selling telecommunications services at the company’s biggest branch serving 380 thousand subscribers.

The decision to go forward with the implementation was made following a pilot project carried out from February till June 2007. In the pilot project, Bashinformsvyaz network historical data was imported into IBS computing facilities and analyzed by the FM RAS system. That provided Bashinformsvyaz experts with knowledge of the FM RAS solution and brought the first real benefits of using the system prior to its roll-out.

The next project phase will see a full roll-out of the FM RAS hardware and software in the city of Ufa, with the following four specialized system modules to be installed:

  • telecommunications operator’s traffic analysis module;
  • subscriber behavior analysis module;
  • communications equipment monitoring module;
  • alarm situation resolution model.

The system will be able to process up to 5 million CDRs (Call Detail Records) records daily, enabling the operator to exercise online monitoring of all network processes.

According to Analytics Research findings based on a poll of 104 companies worldwide, annual losses by operators amount up to 11.6 per cent of the annual revenue. Experience shows that losses sustained by Russian operators are mainly due to billing errors, partner and subscriber fraud, incorrect CDR files and payment errors, while the amount of such losses often depends on the volume of service use, with losses increasing as a service becomes more popular.

The FM RAS (Fraud Management and Revenue Assurance) solution was developed by IBS based on the methods of TMForum international organization and meets specific needs of Russian companies. The solution helps to detect both internal (incorrect equipment operation, rating and billing errors) and external (fraud, unauthorized access, unlawful exchange of traffic) problems. IBS provides fraud management and revenue assurance services by using the FM RAS system for the following telecommunications operators: OJSC North-West Telecom, JSC South Telecommunication Company, JSC Uralsvyazinform, JSC Sibirtelecom, JSC Dalnevostochnaya companya electrosvyazi.

About Bashinformsvyaz

OJSC Bashinformsvyaz was established by transformation of the government-owned telecommunications and information services company of the Republic of Bashkortostan into a joint-stock company in 1992.

OJSC Bashinformsvyaz is one of the biggest telecommunications operators in the Urals region. OJSC Bashinformsvyaz is not part of Svyazinvest holding company. The company has the authorized capital of 985,189,110 rubles and a market capitalization of over $130 million.

OJSC Bashinformsvyaz has 18 branches with divisions in all towns and district centers of the Republic of Bashkortostan. The company has impressive high-tech facilities including an extensive public switched telephone network, broad site long distance cable, fiber optic and microwave relay links, switching nodes, and TV and radio broadcasting transmission systems.

About IBS

IBS is Russia’s leading player in the IT and consulting market. It is part of IBS Group. For more information please visit http://www.ibs.ru

On April 17, 2007 IBS and Borlas Consulting Group announced merger and formation of the new merged company with the total headcount of over 3,500 employees (including over 1,500 certified consultants) and over 50% of services as a percentage of total revenue. 84 of Russia’s top 100 companies are customers of IBS and Borlas Consulting Group. The merged company will be the absolute leader in the business applications and management consulting market (over 20% market share) and the largest IT services company in Russia and Eastern Europe.

For further information please contact
Lada Scherbakova,
PR Director
Phone: +7 495 967-80-80
E-mail: lada@ibs.ru





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